The assurance that issues will be resolved in a timely manner and that we are not paying high service charges to have a tech come to our facility is a great benefit.
The value that I find Martin’s gains with MCE’s service is dealing with a local company that stands behinds their service and quality of work, while keeping their pricing in-line with others.
We don’t have to worry about the equipment, all we have to do is fill the printers with paper and print all we need. Yes, we have to keep track of whether or not we have spare toner and replace empty cartridges too, but it’s great to know we can call to order cartridges knowing we’ll have them in 2-3 days and even better knowing we can service for printers same or next day.
Less time spent troubleshooting printer issues means more time to devote to other daily tasks.
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