About Our Service

When you call our service department, you will be greeted by a certified technician ready to diagnose your printer or MFP problem.

If we can provide a solution over the phone to get you up and running, we will do so. If a service call is required, we will arrive with the necessary parts based on our diagnosis.

We perform over 2,500 service calls per year and have serviced nearly 6,000 devices throughout the business community.  Our South Bend printer service is driven by improvement. We take care of clients all over Northern Indiana and Southern Michigan. All service calls are evaluated and performance is constantly reviewed.  Whether it is a break/fix service call or you are one of our many Managed Print Service customers, you will get outstanding service and great customer care.

If you would rather send a form to the service department, we have a service request form located under the “Contact Us” tab. This will go directly to the service technician for a speedy and accurate response.


Call us today and you will know why we are considered the best in the area.



Tony Rincon

Tony Rincon

Director of Operations

Jason Hayes

Jason Hayes

Field Service Technician

Sam Kirkpatrick

Sam Kirkpatrick

Field Service Technician

Diana Pena

Diana Pena

Support & Service Logistics

Bill Hurley

Bill Hurley

Field Service Technician

Chris Clark

Chris Clark

Service Consultant

Managed Print Service

A simple and effective approach to managing all of your printing devices. Our “Total Print Solution”  provides service, supplies and maintenance.  Your strategy to predict and control print costs starts here. South bend printer service
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Break Fix Service

On-site or carry-in service  is available to you.  Competent and friendly service on all major brands including:  HP, Lexmark, Brother, Zebra, Xerox.  We will diagnose the issue and come prepared with the parts to correct the problem.
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DIY Service Videos

Click on the playlist symbol in the top left of the video
window for the entire video profile.

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These videos are meant to help solve and prevent printer related problems. The playlist will be updated regularly. For more severe issues, contact us via Service Request Form, Call, or use the LIVE Messenger during regular operation hours.